Questions upon questions? We have the answers.
Everything that matters for your holiday
Some things are best checked in advance. Can I bring my dog? Is breakfast available? What about meals? We’ve collected and answered the most important questions right here. And if you can’t find what you’re looking for, just give us a call or send a message – we’ll be happy to take care of your request together.
We’ll be ready to welcome you from 4 p.m. If you plan to arrive after 8 p.m., just let us know briefly. Please check out by 10 a.m. on your day of departure.
Free parking spaces are available directly at the hotel, or in our video-monitored underground garage with a height of 2.20 metres. Both options are free of charge.
Absolutely. Parking spaces with charging stations are available in the garage. Charges will be added to your room bill.
Very much so. We love children, and little ones are an important part of Stacherhof.
Yes. Our Stacher breakfast delights with many fresh products from the region. Simply book it when you make your reservation.
Lactose-free, gluten-free, and vegan products are available for you on request. Just let us know in advance.
In selected apartments, yes – maximum one dog per suite. Please enquire in advance and wait for our written confirmation. The price is €40.00 per day. The wellness, garden, breakfast, and bathing pond areas are reserved for two-legged guests only.
The Edelweiss penthouse apartment and all public areas are barrier-free. You can enjoy your holiday in complete relaxation.
Yes. Three different saunas, a relaxation room with panoramic roof terrace, and our swimming pond in the garden are all included in the price.
Bikes for adults and balance bikes for children are free of charge. E-bikes and helmets are available for a small rental fee.
No – so you have complete culinary freedom! Cook in your apartment one day, and enjoy a meal at one of the excellent nearby restaurants the next. We’re happy to make a reservation for you.
We serve drinks in the hotel lobby and can bring them to your apartment or suite on request. Beer, soft drinks, and wines are also available 24/7 in the fridge.
Yes. You can get the Zillertal Superski pass is available directly at our reception.
Cancellation is free of charge up to two months before arrival. Up to one month before arrival: 50% of the total amount is charged. Up to one week before arrival: 70%. After that: full price.
Stacherhof gift vouchers are available directly at reception. Or per e-mail at info@no-spam.stacherhof-zillertal.no-spam.at.
Of course. Please reserve in advance so we can find a spot for you. You can reach us by phone, WhatsApp, or e-mail.