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Cancellations

 

Cancellation Policy Update due to COVID-19

We are delighted to inform you we are reopening the Stacherhof for guests as from 29 May 2020. For all our guests from Germany, we look forward to welcoming you as soon as the Austrian border reopens 15 June 2020. Unfortunately, all bookings until our reopening had to be cancelled, however, no cancellation fees apply due to the circumstances. Please simply forward your bank details, and we will return any deposits to you.

 

Stress-free summer 2020 holiday planning & booking due to Stacherhof's transitional cancellation policy.

We have changed our cancellation policy to ensure safety due to issues regarding COVID-19. In case your booked holiday is not possible, cancel your holiday as short-notice as 10 days before arrival, without incurring any cancellation fees. For your convenience, you can also rebook at a later date, free of charge. This cancellation policy is applicable for all new bookings.

 

We recommend purchasing a travel cancellation insurance. Allowing stress free holiday planning, because unexpected circumstances are always a possibility.

 

Still have questions? 

Please feel free to contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or simply call via +43 5288 62753.

 

Cancellation Policy

  • 3 months to 1 month before arrival = 40%
  • less than 4 weeks before arrival = 70 %

  • last week before arrival = 90 %

  • no-shows and early departures = 100%

 

Cancellations incur a EUR 20,– processing fee.

 

Payment Terms

We accept cash transfers before arrival, EC-cards, as well as cash upon arrival.

 

The general terms and conditions of the hotel industry apply.

 

Travel Insurance

Unexpected events, are exactly that – unexpected. We highly recommend purchasing a holiday insurance.

Apartments

Cottage ambience sweetens any holiday.

Homely apartments with loving attention to detail.

 

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Suites

Stay in style right in the heart of the Zillertal Alps.

Premier holidays in our new & exclusive suites.

 

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Wellness Spa

Modern wellness paradise in the Zillertal.

Feel energized by stimulating heart & circulation to heal body & mind.

 

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Highlights in Tyrol

The best attractions in & near the Zillertal

Look forward to a wide range of exciting sights & highlights.

 

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Reviews

We value your opinion.

Always pleased to receive reviews from our dear guests.

 

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Ski Paradise Zillertal

Winter Holidays nestled in the mountains

Panoramic views of the majestic Zillertal Alps excites all winter sports enthusiasts.

 

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Stacherhof Inclusive

Stacherhof Zillertal | Wandern

Hiker Service

Hikers are equipped with rental backpacks and poles and can enjoy guided hikes with their host.

 

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Stacherhof Zillertal | Natural Pond | © Markus Adolph

Garden Pond

No better place to relax & chill on hot summer days – our charming swimming pond & garden.

 

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Stacherhof Zillertal | Finnische Sauna | © ML Photographie

Sauna Triplet

Taking nature as inspiration, our wellness & sauna area relaxes as well as offers stunning views of the Zillertal valley.

 

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Stacherhof Zillertal | Fahrradverleih

Bicycle Rental

Serviced rental bikes, bike including a child seat, children's bikes & balance bikes available free of charge for all guests.

 

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logo stacherhof

Brigitte & Hansjörg Koch

Albeinerweg 5

6263 Fügen - Zillertal

 

T +43 5288 62753

F +43 5288 62753-80

info@stacherhof-zillertal.at